
Digital Literacy
What is Digital Literacy?
Digital literacy is the ability to use information and communication technologies to find, evaluate, create, and communicate information. There is no question that computers will become ever more important in our lives, and the pandemic has only accelerated that process. Today, the ability to use technology is just as important as the ability to read and write. (ABC Life Literacy)
Facts and Figures
Digital literacy is all about feeling confident and capable in a world where technology is always changing. It helps you find trustworthy information, learn new things quickly, and connect with others easily.
Learn more about the impact of digital literacy in the workplace.
Why is Digital Literacy Important?

This increased use of technology comes with risks such as inaccessibility, security issues, and cyber bullying. Since nearly all important facets of life will requires digital skills, equipping people with the skills to effectively and responsibly find, evaluate, communicate, and share online content will be essential for creating healthy communities.
Education can make a big impact. Those with a high school diploma but no further education fall right at the average, whereas someone with an associates degree or higher are found to be 95% digitally literate. (The Indianapolis Recorder)
Teach Kids to Outsmart the Algorithm
As we build stronger digital skills for ourselves, it’s just as important to help young people understand the online world too. Kids often don’t realize how social‑media algorithms shape what they see, how they feel, and even how they behave.

A Practical Tool for Parents
That’s why guides like this one from ExpressVPN — which includes a simple script parents can use to explain social‑media risks in a clear, practical way — are incredibly valuable. It breaks down complex ideas into conversations families can actually have, making it easier for parents to support kids in navigating the digital world safely and confidently.
Digital Access for Everyone: Bridging the Gap in Burnaby
Digital Literacy Resolution
Access to information, education, resources, and services is a human right. Essential components of life are increasingly moving online. This makes access to reliable technology and internet services crucial. The Burnaby Inter-Agency Council (BIAC) has approved and endorsed our “Resolution to Increase Digital Literacy” in Burnaby for those who have been marginalized by digitization. You can find the full text of this important resolution below.

Digital Literacy Programs
Take Your Digital Skills to the Next Level
Here are some great digital literacy programs, both free and paid, that might be helpful:
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