mother helping her daughter use a laptop

What is Digital Literacy?

Digital literacy is the ability to use information and communication technologies to find, evaluate, create, and communicate information. There is no question that computers will become ever more important in our lives, and the pandemic has only accelerated that process. Today, the ability to use technology is just as important as the ability to read and write. (ABC Life Literacy)

Stay Confident in a Tech-Driven World

Facts and Figures

Digital literacy is all about feeling confident and capable in a world where technology is always changing. It helps you find trustworthy information, learn new things quickly, and connect with others easily.

Learn more about the impact of digital literacy in the workplace.

Around 84% of jobs in Canada currently require the use of a computer and basic technical skills.
Jobs
Of Canada’s Information and Communications Technology workers are immigrants
Immigrants
The ICTC says Canada’s digital economy is expected to employ a total 2.26 million digitally skilled workers by 2025
Jobs by 2025
Canadians who report that they do not subscribe to or have access to the Internet at home
Canadians

Why is Digital Literacy Important?

Teenage boy with a tablet surrounded by digital binary code in a studio setting.
Today, the internet is a key source of information which is continually making other sources obsolete. In the future, technology will be even more deeply involved in the ways we work, play and live.

This increased use of technology comes with risks such as inaccessibility, security issues, and cyber bullying. Since nearly all important facets of life will requires digital skills, equipping people with the skills to effectively and responsibly find, evaluate, communicate, and share online content will be essential for creating healthy communities.

Education can make a big impact. Those with a high school diploma but no further education fall right at the average, whereas someone with an associates degree or higher are found to be 95% digitally literate. (The Indianapolis Recorder)

A Parent’s Guide to Social Media Risks

Teach Kids to Outsmart the Algorithm

As we build stronger digital skills for ourselves, it’s just as important to help young people understand the online world too. Kids often don’t realize how social‑media algorithms shape what they see, how they feel, and even how they behave.

Two kids sitting back-to-back focused on smartphones, lit by moody lighting.

A Practical Tool for Parents

That’s why guides like this one from ExpressVPN — which includes a simple script parents can use to explain social‑media risks in a clear, practical way — are incredibly valuable. It breaks down complex ideas into conversations families can actually have, making it easier for parents to support kids in navigating the digital world safely and confidently.

Digital Literacy Resolution

Access to information, education, resources, and services is a human right. Essential components of life are increasingly moving online. This makes access to reliable technology and internet services crucial. The Burnaby Inter-Agency Council (BIAC) has approved and endorsed our “Resolution to Increase Digital Literacy” in Burnaby for those who have been marginalized by digitization. You can find the full text of this important resolution below.

A young woman in a blue t-shirt is using a tablet at a library table. Focused and engaged in her task.

Resources

Want to boost your digital skills? Check out helpful guides, tools, and programs designed to make navigating technology easier and more accessible for everyone. Let’s learn, grow, and stay connected!

gcf global
typing.com
northstar digital literacy

Digital Literacy Programs

Take Your Digital Skills to the Next Level

Here are some great digital literacy programs, both free and paid, that might be helpful:


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